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Course Descriptions
Readiness Assessment
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Purpose: |
An on-site assessment to ascertain the level of business process application and team development within an organization
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Duration: |
1-5 days, depending on facility size
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Overview: |
An in depth Readiness Assessment is of one of CSI's standard steps for any organization preparing to make the transition to business-focused work teams. The Assessment is critical for assessing the management's current level of involvement and authority and gauging how that role will change once the organization converts to teams. The emotional and attitudinal read from the employee standpoint is also assessed during interviews. The primary strengths of an organization are evaluated in each major business focus area to ensure that a fully rounded employee morale, business accountability, and leadership management view is integrated into a comprehensive facility assessment summary. Using pre-read materials, personal interviews, surveys and observation of facility, CSI prepares a report, which includes strengths, areas of development, initial, short term and long term recommendations, statistical analysis, quotes and supporting materials. A half-day is included for presentation of results, and planning for next steps.
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Audience: |
During Assessment: The assessment should include 30 minutes interviews with a random selection of employees (all levels, areas, shifts), with surveys completed by all (or a representative sample) employees.
Assessment Debrief: Senior Leader and Staff, Design/Steering Committee, Union Officials
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Materials: |
Clients will receive detailed results highlighting Strengths, Areas of Development, Process Recommendations and Next Steps
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Key Outcomes: |
- Identification Of Organizational Strengths
- Identification of Issues which Require Immediate or Long Term Attention
- General Analysis of Structural Processes that Support or Hinder Teams
- Statistical Survey Results for Business Process Application in; Customer Service, Quality, Business Accountability, Communication, and Performance Feedback
- General Employee Quotes that Reflect Morale
- Short and Long-term Recommendations
- Specific Employee Suggestions for the Facility Leadership Group
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Competitive Solutions, Inc. -- (800)246-8694
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