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Course Descriptions
Communication - Effective Tools
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Purpose: | To provide participants with practical and effective tools to implement and sustain structured, business-focused communication processes and permanently resolve business communication issues on and between different shifts, levels, and areas of the organization
| | Duration: | 1 day
| | Audience: | Design Committees, Executive Leadership, and Functional Managers
| | Overview: | One of the greatest challenges faced by organizations is maintaining a common organizational focus. In order to achieve this, companies have to break down barriers between functional areas and layers and effectively communicate the information that resides in each. In order to access pertinent functional information and make integrated business decisions, a structured organizational communication strategy must be developed and implemented. The goal of effective communication is to focus the efforts of the organization or function on meeting the day to day business demands and still exceed expectations for the overall business measures and customers. This is achieved by establishing and reinforcing processes that create the means to successfully inform and involve all areas of the business in goal attainment discussions and decisions that will contribute to bottom-line success. This hands-on workshop provides participants with critical communication plan elements and design templates for Staff Meetings, Project Reviews, Round Tables, Shift Turnovers, and Issue/Action organizational communication processes.
| | Materials: | Participants will receive a workbook denoting key elements and processes
| | Key Outcomes: |
- The Need for Effective Communication in Business Success
- Identification and Definitions of Key Communication Process Elements
- Standard Meeting Structures to Ensure Effective and Consistent Communication
- Analysis of Required Business Meetings
- Introduction to Communications Process Design Templates
- Identification and Analysis of Alternative Communication Tools
- How to Define Your Company's Communication Strategy (all areas, levels and shifts)
- Key Elements for Effective Meetings, Documentation & Action Follow-Up
- Audit Process Implementation to Ensure Compliance to Communication Templates
- Specific Implementation and Audit Timelines for aforementioned Meeting Processes
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Competitive Solutions, Inc. -- (800)246-8694
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