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Government Clients:
Tobyhanna Army Depot - Finalist Award for Presidential Quality (the US Army
equivalent of the Baldridge Award), won the Army Community of Excellence Award,
and received a Bronze Shingo Award.
Rock Island Arsenal received a Gold Shingo Award in 2006.
Corpus Christi Army Depot received a Bronze Shingo Award in 2007
Commercial Clients:
Harley - Davidson was named Forbes Company of the Year (2001)
Industry Week named Brazeway one of the top 5 manufacturing companies in the country (2001)
Regardless of the industry, organizations search for a competitive means to maximize
workforce potential, reduce cost and overhead, and increase quality and customer service.
In private industries and government alike, organizations are challenged to do more
with less. CSI has provided assessment, course development, Process Based Leadership®
Process Development Training, PBL ScoreCard® Software Application, and Facilitation
services for a variety of different organizations.
As a result of their relationship with CSI, both our government and commercial clients
have realized significant improvements in business results, communication, trust, employee
morale, real-time action status and corrective action planning through processes and
PBL ScoreCard® Software implementation. Process Based Leadership® business
alignment system also ensures full comprehensive integration with Lean, Six Sigma,
Operational Excellent, Shingo, Malcolm Baldridge into everyday processes.
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