The business focus process is a non-negotiable process driven by the development of business scorecards. An effective scorecard solution becomes the vehicle to drive strategic objectives tactically throughout the organization.

Once objectives are tactically driven and aligned, all employees can be held accountable for performance on those tactical metrics applicable to their scope of responsibility. This process drives urgency and focus throughout the organization and generates measurable business results.

In CSI's Process Based Leadership^® business alignment system, scorecards are integrated with the communication process and link with the action register through corrective action plan development for sub-standard business performance. Scorecards not only serve to educate individuals about the state of the business, but act as the facilitator of action and motivation. The PBL ScoreCard^® software enables real-time paperless transactions for tracking business results and corrective action plans.

To assess the current state of business focus within your organization, download CSI's Process Based Leadership^® business focus process needs assessment document from our Literature section.