Accountability Workshops by Competitive Solutions, Inc.

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Accountability Workshop

Competitive Solutions, Inc. Accountability Workshop

"CSI Methodology � Creating and Sustaining a Culture of Accountability"
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Competitive Solutions, Inc. (CSI) believes to sustain a culture of accountability, an organization needs to create, document and audit critical business systems that support an accountability mindset. Over the last 17 years, CSI witnessed first hand, organizations failing to view accountability as a key business process. There is plentiful data on the surface that may support one thinking otherwise: substantial amounts of time and money have been leveraged in creating engaged organizations. Unfortunately, until the point is reached where accountability is viewed as a key business process, promoted by senior organizational leaders and sustained with core business processes, this trend will continue.

For the last 17 years CSI has been dedicated to reversing the previously outlined scenario through the creation and deployment of accountability processes necessary to create and sustain three key elements crucial to the success of any organization. These elements are:
1. A clear and concise business knowledge and focus
2. Sense of urgency through attitude and action to support the business focus
3. Visible and auditable accountability systems essential in sustain business acumen and urgency

Play Now - Play Time: approx. 4 minutes
The Action Register tool provides a mechanism to Bring Visibility to Accountability.
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CSI strongly feels that organizations need non-negotiable accountability systems that promote and sustain the culture described above. These non-negotiable accountability systems must be created, systematized and deployed throughout the organization. When discussing accountability, many people make the mistake of only looking at the end result. CSI believes that the process by which you achieve and sustain accountability builds the foundation for all future endeavors. Failure to design and deploy sustainment processes often results in an organization continuing to operate in a "blame" mode that is perceived by the workforce as a lack of true commitment to the culture of accountability.

Integration of CSI�s Accountability processes into any organization will achieve the following benefits:

Agreed upon accountability processes necessary to sustain high performance

Accountability processes that link customers and suppliers to promote a better understanding of expectations and performance

Evaluation mechanisms tied to the accountability processes to promote timely and meaningful feedback

Visible and auditable tools that allow accountability to be driven and monitored throughout the organization

Accountability mechanisms that are integrated into the organization, so that all forums have both a sense of urgency and a clear purpose

Accountability systems that move from blame to shared responsibility

Integrated performance management processes designed to create and sustain meaningful performance feedback

A structure for accountability tied to the key business drivers

Play Now - Play Time: approx. 10 minutes
Leaders can build trust and place accountability back where it belongs.
The Personal Action Register tool cultivates true empowerment for employees.
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