Accountability does not simply evolve. Accountability must be driven from the top of the organization through a system that is both visible and auditable. Action registers assist an organization with permanently breaking the "Dumpster Mentality" because this tool provides a mechanism to record ownership for the completion of tasks.

Documentation is the key concept behind the action register. All too often people plead ignorance when a task is not completed and leaders find themselves without a visible and auditable system to remove this excuse. Effectively integrating action registers with Process Based Leadership's® communication and scorecard processes, leaders have the ability to engage employees at all levels in the business and a way to ensure follow up and follow through on commitments.

When used as part of the Process Based Leadership^® business alignment system, the action register tool will assist your organization in the following:

To assess the current state of accountability within your organization, fill out CSI's online self assessment form and we'll help you discover how to make improvements.