Established in 1991, Competitive Solutions, Inc. (CSI) is an international
training and consulting firm that specializes in assisting organizations
achieve operational excellence through Process Based Leadership® implementation
based on four business alignment pillars - communication,
accountability, business focus, and
behavioral processes. Process
Based Leadership® is the system that tactically executes your strategic vision
by taking all your scattered initiatives and aligning them to achieve total process
clarity, connectivity, and consistency across all organizational levels and functions.
The hallmark of CSI philosophy has been to systemically equip employees with
the business processes necessary to be effective leaders of change. CSI does
not offer a program but rather a practical back to basics immediate solution
for change beginning with senior leadership and cascading methodically throughout
the organization in phases.
Using CSI's Process Based Leadership® business alignment system,
organizations develop non-negotiable communication, business focus, accountability,
and behavioral processes. Although defined as minimum standards, these non-negotiable
processes are robust and nimble enough to flex to changing business demands and to
support various continuous improvement initiatives (Six Sigma, Lean, etc.). Acting
first as trainers, then as advisors and process experts, CSI's experienced staff
partners with clients to realize the bottom-line, measurable business results that
are the ultimate goal of process implementation.
Process Based Leadership® is enhanced with a custom designed state of the art PBL
ScoreCard® Software system that enables real-time paperless transactions for
organizational communication, scorecards, and corrective action planning.
